Herons Well - Hoilday Cottage Self Catering Accommodation
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Hoilday Cottage Self Catering Accommodation Wirral
 
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+ 44 (0) 151 625 1401
+ 44 (0) 7858 354 389
+ 44 (0) 151 625 0651

www.HeronsWell.co.uk
stay@HeronsWell.co.uk
 
Herons Well,
Three Lanes End Farm,
West Kirby, Wirral, CH48 1PT.
Exclusively yours
Herons Well - Hoilday Cottage Self Catering Accommodation Wirral
Mersey Partnership Tourism Awards Winner
Mersey Partnership Tourism Awards Winner
Herons Well - Hoilday Cottage Self Catering Accommodation Wirral
 
Herons Well Booking Information

Booking Terms

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All Bookings are subject to the terms and conditions detailed below (the ‘Booking Terms’) and are between the person identified as the Lead Guest in the Booking Form (‘You’ / ‘Your’) and JA and GE Lavelle (‘We’ / ‘Us’ / ‘Our’).

Bookings can only be made by persons over 21 years of age and will only be confirmed when the completed Booking Form and payments have been received by Us.

We reserve the right to refuse or terminate a Booking at Our sole discretion at any time.

In consideration of Your Booking You will have exclusive access to Herons Well for the Term detailed on the Booking Form.

Bookings are made in accordance with the Booking Pricelist from time to time in force.

We reserve the right to amend, alter or replace any or all of the Booking Terms without notice.
   
Booking Conditions
   
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You warrant that the number in the party is as stated on the Booking Form. Only persons detailed in the Booking Form are authorised to use or otherwise have access to Herons Well. Renters who exceed occupancy numbers will be subject to eviction.

Guests have no right of tenure and are required to act respectfully and lawfully at all times.

You are responsible for Herons Well and all Guests named on the Booking Form during the Term.

You undertake to report any loss or damage to Us as soon as it is discovered.

The use of fireworks on or in the vicinity of Herons Well is forbidden.

Smoking is prohibited inside Herons Well although smoking is permitted outside.

With the exception of guide dogs, no domestic or feral animals are permitted within Herons Well at any time.

Whilst the Booking Fee includes a charge for cleaning Herons Well following your departure, it must be left in a clean and orderly state with all crockery and utensils clean and put away, and all rubbish removed, wrapped securely and put in the outside bin provided.

House parties are strictly prohibited and grounds for immediate eviction.
   
Payment Terms
   
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A non-refundable deposit of 30% of the Booking Fee (the ‘Deposit’) is required to secure the Booking.

The balance of the Booking Fee (the “Balance”) is required 8 weeks prior to the Arrival Date (the ‘Due Date’).

Should the Booking Request be received within 8 weeks of the Arrival Date, the full Booking Fee is immediately due and payable. All payments are payable to “Herons Well”).

In the event of non-payment by the Due Date, the Booking may be cancelled and the Deposit forfeit at Our sole discretion.
   
Arrival and Departure
   
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Arrival is permitted at any time after 3:00pm local time on the Arrival Date.

Departure is by 10:00am on the Departure Date with late check outs being charged a full day's rental. Our cleaning staff must have access to the property at 10 am sharp.
   
Cancellation and Booking Amendment(s)
   
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Cancellations or requests for any amendment to the Booking must be in writing and are subject to the following discretionary charges:

25% of the Balance is forfeit for cancellation within 8 and 6 weeks of Arrival.

50% of the Balance is forfeit for cancellation within 6 and 4 weeks of Arrival.

100% of the Balance is forfeit for cancellation within 4 weeks of Arrival.
   
We advise that you have adequate holiday cancellation insurance in place to cover all eventualities.

Security Bond
   
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A Security Bond of £200.00 is required for all Bookings in addition to the Booking Fee. We reserve the right at Our sole discretion to deduct any costs associated with breach of the Booking Terms or replacement of any broken or damaged items from the Security Bond. If the charges payable by you exceed the Security Bond, then you will remain liable for the balance.  We also reserve the right to charge you, if we are unable to let the property as a consequence of any damage caused by you.

Lost keys will be charged a fixed price of £7.00 per key for each replacement.

Breach of a Condition may result in summary termination of the Booking, forfeiture of part or all of the Booking Fee and / or the Security Bond at Our absolute discretion.

The Security Bond (or balance as may exist after appropriate deduction) is refundable within two weeks of Departure. Complaints

We will not be responsible for any complaint not raised in accordance with the Booking Terms.

Complaints must be raised with Us as soon as possible and, in any event within 24 hours to allow an opportunity to address and rectify the complaint.

All complaints MUST be detailed in writing prior to Departure to be valid.

Electric and other failures must be reported immediately to Us and repairs must not be attempted.

We reserve the right to enter Herons Well at any time for the purpose of checking the building and contents.
   
Force Majeure
   
31. We will not be liable for any loss or delay caused by conditions over which We have no control. This includes, but is not limited to, any loss of enjoyment or inconvenience due to nuisance, noise or disturbance emanating from anywhere within, or in the vicinity of, Herons Well.
   
Liability
   
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No liability is accepted for any consequential damage or loss to You or any other person caused by any breach of a contractual duty to exercise diligence in making arrangements for You during the Term.

We do not accept liability for injury howsoever caused as a result of the use of Herons Well.

No liability is accepted for loss of, or damage to, any personal property whilst at Herons Well.
   
Jurisdiction
   
35. All Bookings are subject to English Law and Jurisdiction.
   
 
Hoilday Cottage Self Catering Accommodation Wirral
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